FAQ
Frequently Asked Questions (FAQ)
1. What kind of products do you sell?
We offer a wide range of stylish and high-quality products for both women and men, including clothing, accessories, and more. Our collection is constantly updated to reflect the latest trends and timeless essentials.
2. How can I place an order?
Simply browse our products, add your favorite items to your cart, and proceed to checkout. Follow the steps to enter your shipping details and make a secure payment.
3. What payment methods do you accept?
We accept major payment methods including Visa, MasterCard, American Express, PayPal, and other secure online payment options.
4. Do you ship internationally?
Yes! We offer worldwide shipping. Shipping rates and delivery times may vary depending on your location.
5. How long will it take to receive my order?
Shipping times vary depending on your location. Once your order is processed, you’ll receive a confirmation email with tracking details. Estimated delivery is typically 5–12 business days.
6. Can I return or exchange an item?
Yes, we offer a return and exchange policy. If you’re not satisfied with your purchase, please contact us within 30 days of receiving your order. Items must be unused and in original packaging. (Check our full return policy for details.)
7. How can I contact customer service?
You can reach us via email at contact@arivaluxe.com or through the Contact Us form on our website. We aim to respond within 24–48 hours.
8. How do I know what size to order?
Each product page includes a size guide to help you find your perfect fit. If you're unsure, feel free to reach out and we’ll be happy to assist you.
9. Are your products true to size?
Most of our items are true to size, but we always recommend checking the size chart provided on each product page for accuracy.
10. Do you offer any discounts or promotions?
Yes! We regularly run exclusive sales and promotions. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.